In this chat, we’ll be talking about what’s next for self-service in the contact center industry. The chats start each Tuesday at 1 p.m. ET (11 a.m. MST).
ICMI (the International Customer Management Institute if you want to get really fancy) is a leading global provider of performance improvement resources and hosts weekly chats discussing contact center topics and trends. We couldn’t be more excited to be working with them!
Join OneReach as we host tomorrow’s #ICMIchat. We’ll see you there!