Ben & Jerry’s and OneReach: A Sweet Combination

By | News, Texting, Use Cases, Voice | No Comments

Climate justice is about to get a little bit sweeter.

Ben & Jerry’s is rallying climate activists (and anyone with a sweet tooth) to take action on climate change. The ice cream maker, a long-time supporter of climate justice, is urging citizens worldwide to contact world leaders in advance of the United Nations Climate Change Conference in Paris, which begins at the end of November.

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OneReach Launches Shared Short Code

By | News, Texting | No Comments

Big news! OneReach has debuted a new shared short code, 70700, as an alternative to our existing long code numbers. Clients can choose a name for their short code program (ie “CompanyInfo”), which will also serve as their keyword.

End users who text in that keyword into the shared 70700 number will be directed to a client’s flow associated with that keyword. Clients can also assign several different keywords to the 70700 number and have all the keywords direct users to the same flow.

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OneReach Crafts Unique Campaign With Stella Artois

By | Big Ideas, IVR, News, Use Cases, Voice | No Comments

Are you ready to say bonjour to the simple life? Stella Artois thinks so.

OneReach recently collaborated with Stella Artois, ad agency Mother New York and production company Stopp to create a unique user experience for Stella Artois web visitors. To promote their Hamptons Picnic Properties sweepstakes, Stella Artois provided users with an interactive experience where users could chat with brand ambassador Le Président before entering to win the competition.

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OneReach Featured in CRM Magazine

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Exciting news!

OneReach CEO Rich Weborg was recently featured in an article from the April issue of CRM Magazine, “Text Takes Precedence as a Customer Service Preference.” In it, he discusses the history of text messaging within business, the advances made in today’s text market, and best practices surrounding the text channel.

‘When texting started, it was expensive for businesses to get started, and it was heavily regulated,’ Weborg says. ‘What we’ve been seeing over the last few years is that it’s becoming flexible and cheap for businesses to set up. The price is so low now that any business can have access to [text messaging],’ he adds.

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OneReach Named One of 50 Colorado Startups to Watch in 2015

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Exciting news!

Built In Colorado named OneReach as one of 50 Colorado startups to watch in 2015. The list features 50 cloud-software companies all founded in the last five years, spanning the state from Denver to Boulder to Louisville.

We’re excited and honored to be one of the 50 startups to watch in 2015! This is great feedback and adds to our belief that the future of powerful enterprise software lies in cloud (read more about cloud-software benefits for the contact center here).

We can’t wait to see what the rest of the year brings!

Built In Colorado is a news and hiring resource for startups in the state of Colorado.